When one returns a student’s work with the message, “You failed this assignment because your essay is much too short,” and the student replies, “Miss I don’t understand, I failed my essay because it is too short?”, why does one feel a surge of fury? Why does one not just feel a gentle throb of sadness or wry resignation? After all, it is the student, and not oneself, who must suffer the consequences of this intractable cluelessness. Surely one should be able to laugh, with a note of knowing melancholy, and move on without giving it another thought? And yet one finds oneself unable to refrain from shouting “Are you *@#%ING KIDDING ME?” at the computer screen. Why should that be?